Your AI receptionist. Answers every call 24/7.
YesAI Phone picks up every business call around the clock, books appointments, qualifies leads and transfers callers to the right person — a virtual receptionist powered by AI, built for Australian businesses and run as a managed service.
- Answers 24/7 — after hours, weekends and overflow
- Books appointments and qualifies leads on the call
- Speaks in your business’s voice, transfers when it should
What every call gets
Part of YesAI — Australia's AI automation consultancy
Every missed call is a job that went to someone else.
The phone rings while you're on the tools, with a patient, in a meeting, or it's simply after hours. It rings out, goes to voicemail, and most callers don't leave a message — they just call the next business on the list. That is real revenue walking out the door, one unanswered call at a time.
Hiring a receptionist to cover every hour is expensive, and an answering service that just takes messages still leaves you chasing callers back. The calls keep coming at the worst possible moments, and the leaks add up fast.
An AI receptionist that never misses a call.
YesAI Phone answers every call, 24 hours a day, in a natural conversation that sounds like your business. It books the appointment, captures and qualifies the lead, answers your common questions, or transfers a hot caller straight to you — then logs it and follows up by SMS.
A call comes in → the AI answers → it gets handled.
The call comes in
Day or night, your business number rings through to YesAI Phone instead of ringing out or hitting voicemail.
The AI answers
It greets the caller in your business’s voice, understands what they need, and works through your booking rules and FAQs.
It gets handled
It books, qualifies, answers or transfers — then logs the call, texts the caller, and notifies you. Nothing slips through.
Everything a great receptionist does — without the roster.
Six things YesAI Phone handles on every call, around the clock.
After-hours answering
Calls after 5pm, on weekends and public holidays get answered live — not sent to a voicemail nobody checks.
Overflow & busy handling
When your team is already on the phone, the AI picks up the overflow so a busy line never costs you a customer.
Appointment booking
It checks your availability and books the caller straight into your calendar, following your rules and buffers.
Lead capture & qualification
It collects the caller’s details, asks your qualifying questions, and flags the hot leads so you call back the right ones first.
SMS follow-up
Every caller gets a text — a booking confirmation, a link, or a quick note — so the conversation continues after they hang up.
Call transfer
When a caller needs a person, the AI transfers them to the right number, or takes a detailed message if you’re unavailable.
Built for businesses that live and die by the phone.
🔧 Trades & home services
Never miss a job while you’re on the tools. The AI books the call-out and qualifies the urgent ones while your hands are full.
🩺 Clinics & allied health
Bookings and reschedules handled at reception and after hours, so the front desk isn’t buried and patients always get through.
🏠 Real estate & property
Enquiries on a listing answered instantly, inspections booked, and hot buyers and renters captured before they call the next agent.
💼 Agencies & professional services
New-client enquiries qualified and routed, routine questions answered, and your team only interrupted for what matters.
AI phone answering, answered.
What is AI phone answering?
AI phone answering is a virtual receptionist powered by artificial intelligence that picks up your business calls, holds a natural conversation with the caller, and gets things done — booking an appointment, capturing and qualifying a lead, answering common questions, or transferring the call to the right person. YesAI Phone answers every call 24/7 in your business’s voice, so no caller ever hits an unanswered phone or a generic voicemail again.
Is this an AI receptionist or a real person?
It is an AI receptionist — a conversational AI built and tuned to answer the phone for your business. It is not a human call-centre agency and it is not a basic voicemail. The AI understands what callers are asking, follows your script and booking rules, and only routes to a human when it should. You get the consistency of automation with a natural, on-brand phone experience around the clock.
What happens to calls after hours or when we are busy?
That is exactly where AI answering earns its keep. After hours, on weekends, during a rush, or when every line is engaged, YesAI Phone answers the call instead of letting it ring out. It books the appointment, takes the message, or qualifies the lead and texts the caller a follow-up — then notifies you. You stop losing the jobs and enquiries that used to vanish into an unanswered phone.
Will the AI sound like my business?
Yes. We configure the greeting, tone, script and the questions it asks to match how your business actually answers the phone — your name, your services, your booking rules, your FAQs. Callers get a consistent, professional experience every time, and you decide exactly what the AI can and cannot do, including when to transfer to a person.
How do I see what was said on each call?
Every call is logged with a written summary and, where you want it, a full transcript. Bookings flow into your calendar, leads and messages are sent straight to you, and the caller gets an SMS follow-up. You always know who called, what they wanted, and what the AI did about it — without listening back to a single recording.
Stop letting calls ring out.
Tell us how your phone is answered today and where the calls are leaking. We'll show you exactly what an AI receptionist would catch — and what it would mean for your bookings and leads.